Terms of Service
Last updated: 22/05/2026
Welcome to Find Your Zen by Yema.
This website is owned and operated by Find Your Zen Ltd trading as Find Your Zen by Yema.
Our business details are:
Find Your Zen Ltd trading as Find Your Zen by Yema
86-90 Paul Street
London
EC2A 4NE
United Kingdom
Telephone: 020 3051 8057
Email: yema@findyourzenbyyema.uk
Company Number: 14022790
By using this website, browsing our pages, purchasing from us, submitting a form, joining our mailing list, booking a service, accessing digital content, or interacting with our website in any way, you agree to these Terms of Use.
Please read them carefully before using this website.
1. About this website
Find Your Zen by Yema provides artisan self-care products, skincare, soap, fragrance, candles, digital content, courses, writing support, coaching, wellbeing resources, spiritual content, tarot-related content, memberships and other related services.
The content on this website is provided for general information, self-care, education, inspiration and personal development purposes. It is not intended to replace professional medical, legal, financial, psychological or therapeutic advice.
2. Use of this website
You agree to use this website lawfully, respectfully and only for its intended purpose.
You must not:
Use this website in a way that breaks any law or regulation.
Attempt to interfere with the security, availability or proper working of the website.
Copy, reproduce, scrape, distribute or exploit our content without permission.
Upload, submit or send harmful, offensive, abusive, misleading or unlawful content.
Attempt to gain unauthorised access to any part of the website, customer accounts, payment systems, private areas, digital products, course content or membership spaces.
We reserve the right to restrict, suspend or terminate access to the website or any private area if we believe these Terms have been breached.
3. Intellectual property
All content on this website belongs to Find Your Zen Ltd trading as Find Your Zen by Yema, unless otherwise stated.
This includes, but is not limited to:
Text, product descriptions, images, graphics, branding, logos, designs, course materials, digital downloads, blog posts, videos, audio, rituals, worksheets, templates, website copy, product names, service names and other creative materials.
You may view, download or print content for your own personal use only.
You must not copy, reproduce, resell, share, adapt, publish, distribute or commercially exploit any part of this website or our materials without written permission from Find Your Zen Ltd.
4. Products and services
We make reasonable efforts to ensure all product and service descriptions, images, prices and availability information are accurate and up to date.
However, we do not guarantee that all information will always be free from errors, omissions or inaccuracies.
We reserve the right to update, amend, withdraw or discontinue products, services, offers, prices, descriptions, images, memberships, courses or content at any time without notice.
Where products are handmade, natural variations may occur. Colours, textures, shapes, scent strength, finish and appearance may vary from batch to batch.
5. Skincare, soap, fragrance and self-care products
Our self-care and cosmetic products are intended for external use only unless clearly stated otherwise.
You are responsible for reading product descriptions, ingredient lists, warnings and usage instructions before purchasing or using any product.
Please discontinue use if irritation occurs. If you have allergies, sensitive skin, eczema-prone skin, medical concerns, are pregnant, breastfeeding, taking medication, or are unsure whether a product is suitable for you, please seek professional advice before use.
Nothing on this website should be treated as medical advice, diagnosis or treatment.
6. Coaching, wellbeing and spiritual content
Any coaching, wellbeing, self-care, tarot, spiritual, creative writing or personal development content offered by Find Your Zen by Yema is provided for reflection, guidance, education and personal insight.
It is not a substitute for medical care, therapy, counselling, financial advice, legal advice or emergency support.
You remain responsible for your own choices, actions, decisions and well-being.
We do not promise specific outcomes, results, income, healing, transformation, business growth, relationship results or personal changes from using our products, services, courses, readings or content.
7. Digital products, courses and memberships
Where we provide digital products, courses, downloadable materials, private content, memberships or online resources, access is granted for your personal use only.
You must not share your login details, copy course materials, upload private content elsewhere, resell downloads, distribute resources, teach from our materials, or allow others to access paid content through your account.
We reserve the right to remove access if we believe content has been misused, shared without permission, copied, resold or used in breach of these Terms.
8. Private areas and member-only content
Some areas of the website, courses, memberships, private pages or content may only be available to approved customers, members or paying clients.
Access to private areas is at our discretion.
We reserve the right to refuse, suspend, revoke or cancel access where necessary, including where a person breaches these Terms, behaves abusively, misuses content, fails to make payment, or acts in a way that disrupts the safety or integrity of the space.
9. Orders and payments
All prices are displayed in pounds sterling unless stated otherwise.
Payments are processed securely through the payment providers available on our Squarespace website. We do not store your full payment card details.
An order is not accepted until payment has been received and we have confirmed the order.
We reserve the right to refuse, cancel or refund any order where there has been an error in pricing, stock availability, product information, payment processing, suspected fraud, misuse of offers, or any other issue that prevents us from fulfilling the order.
10. Delivery, returns and cancellations
Delivery, returns, refunds and cancellation rights are handled in accordance with our separate policies.
Please refer to our:
Delivery Policy
Returns Policy
Refund Policy
Cancellation Policy
Your statutory rights are not affected.
For hygiene, safety and product integrity reasons, some items may not be suitable for return once opened, used, unsealed or personalised, unless faulty.
Digital products, downloads, courses, memberships and services may have different cancellation or refund terms depending on the nature of the purchase and whether access or work has already begun.
11. Website information and accuracy
We aim to keep this website accurate, available and up to date, but we do not guarantee that the website or its content will always be complete, current, uninterrupted or free from errors.
We may update, remove or change content at any time.
We are not responsible for any reliance placed on general information provided on this website.
12. External links
This website may contain links to third-party websites, platforms, services or resources.
These links are provided for convenience only.
We are not responsible for the content, privacy practices, accuracy, security, availability or policies of any third-party websites or services.
Visiting third-party websites is at your own risk.
13. User submissions
If you submit reviews, comments, testimonials, feedback, images, messages, form responses or other content to us, you confirm that your submission is truthful, lawful and does not infringe anyone else’s rights.
You grant Find Your Zen Ltd permission to use testimonials, reviews and feedback for business, marketing and promotional purposes, unless you tell us otherwise in writing.
We may edit testimonials for length, grammar or formatting, while keeping the meaning intact.
We reserve the right not to publish or to remove any submission at our discretion.
14. Mailing list and communications
If you join our mailing list, submit a form, request a sample, download a resource, complete a quiz, join a membership, make a purchase or contact us, we may use the details you provide to communicate with you in accordance with our Privacy Policy.
You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
15. Cookies and tracking
Our website may use cookies and similar technologies to help the website function, understand visitor behaviour, improve user experience, support analytics, and assist with marketing.
Please refer to our Cookie Policy for more information about how cookies are used and how you can manage your preferences.
16. Limitation of liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
To the fullest extent permitted by law, Find Your Zen Ltd will not be liable for any indirect, incidental, special or consequential loss, loss of income, loss of profit, loss of business, loss of opportunity, loss of data, emotional distress, or damage arising from your use of this website, products, services, content, digital materials or third-party links.
You use this website and any information, products, services or content at your own discretion.
17. Indemnity
You agree to indemnify and hold Find Your Zen Ltd, its directors, team members, contractors and representatives harmless from any claims, losses, damages, liabilities, costs or expenses arising from your breach of these Terms, misuse of the website, misuse of content, unlawful behaviour, or infringement of any third-party rights.
18. Changes to these Terms
We may update these Terms of Use from time to time.
Any updates will be posted on this page with a revised “Last updated” date.
By continuing to use the website after changes are published, you agree to the updated Terms.
19. Governing law
These Terms are governed by the laws of England and Wales.
Any disputes relating to these Terms, this website, our products, services or content will be subject to the exclusive jurisdiction of the courts of England and Wales.
20. Contact us
If you have any questions about these Terms of Use, please contact us:
Find Your Zen Ltd trading as Find Your Zen by Yema
86-90 Paul Street
London
EC2A 4NE
United Kingdom
Telephone: 020 3051 8057
Email: yema@findyourzenbyyema.uk